Mon-Fri, 7:00 AM-4:00 PMCall Big Bend Services(850) 819-6031

Alford, Jackson County

Garage Door Repair in Alford, Florida

For a garage door in Alford that ignores its remote or wall button, or backs up before it reaches the floor.

White sectional garage door with a window row raised to show a clean garage

When the controls stop working

Big Bend Services, Inc. repairs garage doors and openers in Alford, ZIP code 32420. That includes a remote that has gone dead, a wall button that does nothing, and safety sensors that send the door back up. The same service replaces broken springs and repairs cables, rollers, hinges, tracks, panels and weather seals, and it fits new openers and new doors.

Call (850) 819-6031 or use the form. Tell us which controls work and which do not, and whether the door goes down and then reverses. With the Alford address, that is enough to book a time and send a written quote.

Two-story home with a carriage-house style garage door

Controls

Which control has stopped

An opener takes its orders from two places: the remote and the button on the wall inside the garage. Which of them still works narrows the fault down quickly.

  • Only the remote fails

    The opener and its wiring are fine. The remote has failed, has lost its pairing with the opener, or the receiver in the opener has stopped picking up its signal.

  • Only the wall button fails

    The opener runs from the remote, so the fault is in the button or in the thin wire that runs from the button to the opener.

  • Nothing works at all

    When no control gets a response, the opener is not getting power or its control board has failed.

  • The button lights up but the remote is ignored

    Some wall controls have a lock setting that shuts out every remote. A lock turned on by accident looks exactly like a broken remote.

Steel roll-up door at the loading bay of a metal warehouse

Remotes and pairing

Remotes are paired to the opener they run. A remote that has lost its pairing is paired to the opener again so it works from the driveway. Pairing is done at the opener, with the learn button on its housing.

Older openers use a different kind of radio than current remotes. When remotes for that opener are no longer made, replacing the opener is one way forward.

Stucco home with an almond raised-panel garage door

Safety sensors

An Alford door that reverses or will not close

Two small sensors sit a few inches above the floor, one on each side of the opening. One sends a beam of light across to the other. If anything breaks that beam while the door is going down, the opener stops and sends the door back up. If the sensors cannot see each other at all, the opener will not close the door. A sensor fault stops the door from closing but does not stop it from opening.

  • Knocked out of line

    A sensor bumped by a bin, a mower or a bicycle points past its partner. It is lined up again and its bracket tightened.

  • A dirty or blocked lens

    Dust, cobwebs or a leaf over the lens can break the beam. So can anything left in the opening.

  • Low sun in the lens

    Sun shining straight into the receiving sensor at one time of day can blind it. Shading or turning the sensor cures it.

  • A cracked sensor housing

    A sensor whose case has cracked lets damp reach the lens and the small board inside. It is replaced.

  • A failed sensor

    A sensor whose light stays off even when it is lined up has failed and is replaced.

  • Reversing for another reason

    A door that reverses with the sensors working may be meeting too much resistance, from a binding roller, a bent track or a broken spring. The opener reads that as an obstruction and backs off.

Garage door safety sensor mounted low on the door track

Controls that work some days and not others

A fault that comes and goes is still a fault in one place. A remote that works close to the garage but not from the street has a weak signal, or the antenna wire at the opener is damaged. A button or sensor that cuts out now and then has a loose or corroded connection somewhere between it and the opener. Tell us how often it happens and what you were doing when it did.

Steel hinge and roller on a white garage door section

The wires between the parts

The wall button and both sensors are joined to the opener by thin low-voltage wire, about the size of doorbell wire, stapled along the wall and ceiling. A staple pinched too tight can cut it without leaving a mark you can see. A wire chewed by a rodent, a corroded connection at the opener or a wire pulled loose when shelves went up can each make a button or a sensor act as if it had failed. Damaged runs of wire are replaced along with any part that has failed.

New garage door sections and track stacked inside a garage

Controls on a shop or commercial door

A motor-driven commercial door is run from a push-button station with open, close and stop buttons, and some are fitted with a key switch so only staff can run the door. A station that has stopped responding, a stuck button or a key switch that no longer turns is repaired or replaced as part of our commercial door work across Jackson County.

Metal warehouse building with gutters and corner downspouts

The whole service

More garage door work in Alford

  • Springs

    Broken springs are replaced so the door is balanced and light to lift.

  • Cables, rollers, hinges and track

    Frayed cables, worn rollers, cracked hinges and bent track are replaced.

  • Panels and seals

    A damaged section is replaced when a match is still made. Worn bottom, side and top seals are renewed.

  • Openers

    An opener with a failed board or drive is repaired, and one that is worn out is replaced with a new opener.

  • New doors

    A new door is measured to the opening and quoted. Commercial and roll-up doors are covered as well.

Garage door rollers and hinges in the steel track

What to tell us from Alford

The office in Wewahitchka takes calls Monday to Friday, 7:00 AM to 4:00 PM. Give the Alford street address, and if there are two garage doors, say which opener is affected. If the door reverses, say whether it turns around near the floor or higher up. If the sensor lights are visible, tell us whether each one is on, off or blinking. The rough age of the opener helps too, and so does knowing whether the trouble started after a power outage or a storm.

Brick ranch home with a white sectional garage door and pine trees behind it
Detached workshop with a tan steel rolling door and a side entry door

What to expect

How an Alford repair is handled

  1. 1

    Contact

    Call (850) 819-6031 or send the form. Tell us the town and what needs work.

  2. 2

    Property visit

    We come out, look at the job and take the measurements we need.

  3. 3

    Written quote

    You get a written price for the work before anything starts.

  4. 4

    Work completed

    We do the work, test it and clean up the work area.

Get a Quote

Single-story home with three white garage doors side by side

FAQ

Alford remote and sensor questions

Have another question? Call (850) 819-6031.

Why does the door close only while I hold down the wall button?
On some openers, holding the wall button lets the door close even when the sensors are not seeing each other. It is a sign the sensors need attention, not a way to run the door from day to day.
Can the sensors be mounted higher so they stop getting bumped?
No. They sit low so the beam catches a small child or a pet in the opening. Raising them would leave that space unprotected.
The opener light comes on but the door does not move. Is that the remote?
No. The light shows the opener heard the command, so the signal is getting through. The fault is in the drive, the motor or the door itself.
Can you replace a cracked or worn wall button?
Yes. A wall button that sticks, has cracked, or works only when pressed hard is replaced with one that suits the opener.
The door touches the floor and then goes back up. Is that the sensors?
No. The sensors only act while the door is moving down. A door that lands and then reverses has its closing limit set too low, so the opener reads the floor as something in the way. Resetting the limit cures it.
Will any pair of sensors work with my opener?
No. Sensors are made to report to a given opener, so a replacement pair has to be one built to work with the opener you have.

Get a quote

Request Garage Door Repair in Alford

List which controls work at the Alford garage and which do not, and the office will contact you to set a time.

(850) 819-6031

511 S Highway 71, Wewahitchka, FL 32465
Monday to Friday, 7:00 AM to 4:00 PM

Extension spring and pulley along the side track of a garage door

Your information is used to respond to this request. See our Privacy Policy.