Wausau, Washington County
Garage Door Repair in Wausau, Florida
For a Wausau garage door that no longer answers the remote or the wall button, and for lift cables that have frayed or snapped.

Garage door and opener repair in Wausau
Big Bend Services, Inc. repairs garage doors and openers in Wausau, ZIP code 32463. When you press the remote or the wall button and nothing happens, the fault is on the opener side: the remote, the wall control, the wiring or the opener itself. We repair openers and fit new ones. We also replace lift cables and springs, fix rollers, hinges, tracks, sensors, seals and door sections, and quote new doors measured to the opening.
Call (850) 819-6031 or send the form. Tell us which control stopped working, whether the opener light still comes on, and whether you can see a loose or frayed cable, and you will get a written quote.

No response
Which control stopped working, and what that means
The remote and the wall button send the same command to the opener. Comparing which one still works narrows the fault to one part of the system. A remote that works only when you stand next to the opener is also worth mentioning.
The wall button works, the remote does not
The opener motor is fine. The fault is in the remote or in the part of the opener that receives its signal, and that side of the opener is repaired.
The remote works, the wall button does not
The wall control or the thin wire from it to the opener has failed. The wire runs along the wall and ceiling, and a staple through it or a loose end at either terminal stops the signal. The control or wire is replaced.
Nothing works and the opener light stays dark
The opener is not getting power or has failed inside. Tell us whether the other lights and outlets in the garage still work.
Nothing works but the light comes on
The opener has power but will not run the door, so the fault is inside the opener. It is repaired, or replaced if the motor has failed.
It clicks or hums and the door stays put
The opener is getting the command and trying to run. A stripped gear, a failed motor part, or a broken spring holding the door down can all do this.

Opener sounds
When the opener runs but something is wrong
An opener that does respond can still point to its own fault by the way it sounds and moves.
Motor runs, door stays
The trolley on the rail has come loose from the chain or belt, or the chain or belt has broken. The drive is repaired.
Grinding from the motor housing
A worn drive gear is slipping inside the opener. The gear is replaced, or the opener if the motor is also worn.
Starts, then stops after a few inches
The opener is meeting more weight than it should, from a weak spring or a binding door, or its travel settings are off.
Light flashes and the door will not close
The opener is reporting a sensor fault. The sensors are realigned or replaced.

Fitting a new opener
A new opener comes with its own remotes, wall control and safety sensors, and it is fitted to the door you have, as long as that door runs freely and is balanced by its springs. Remotes from the old opener may not work with the new one, so plan on using the ones that come with it.

Lift cables
Frayed or snapped lift cables in Wausau
Lift cables are the steel wires running up each side of the door from the bottom corners. They carry the pull of the springs to the door, so they are under tension whenever the door is closed. Fraying shows as loose strands, and the place to look is the bottom bracket, where the cable bends around the door.
Frayed strands
A cable with broken wires is replaced before it parts.
A snapped cable
When one cable breaks, that corner of the door drops and the door hangs crooked or jams in the track. The cable is replaced and the door is brought back level.
A cable off its drum
A cable that has unwound or jumped its drum leaves that side slack. It is rewound and set to the same tension as the other side.
A cable wound over itself
A cable that has wrapped over itself on the drum, instead of into the grooves, lifts that side faster than the other. It is rewound so both sides rise together.
Leave the cable alone
Do not pull on a loose cable or try to hook it back on. It is connected to a spring under load.

Cables on a door with no opener
A door lifted by hand has the same cables and springs as one on an opener, and a cable fault shows in your hands. The door lifts on one side before the other, twists as it rises, or stops at the same point each time. Those are the signs to stop lifting it and describe to us what the door does.

Booking a repair in Wausau
Wausau jobs are booked through our office in Wewahitchka, by phone Monday to Friday between 7:00 AM and 4:00 PM, or through the form at any time.
If a cable is the problem, say which side, whether it is frayed or broken, and whether the door is sitting level. If the opener is the problem, say whether it makes any sound when you press the button.


Same county
Garage door repair in other Washington County towns

What to expect
How a Wausau garage door repair goes
- 1
Contact
Call (850) 819-6031 or send the form. Tell us the town and what needs work.
- 2
Property visit
We come out, look at the job and take the measurements we need.
- 3
Written quote
You get a written price for the work before anything starts.
- 4
Work completed
We do the work, test it and clean up the work area.

Why did the remotes stop after a power cut?
How can I tell a cable is slack?
Do you handle doors on shops and warehouses?
Will a new opener work on a door with extension springs?
Get a quote
Request Garage Door Repair in Wausau
Tell us which control stopped working or what the cables look like, and the office will be in touch to set a time.
